This Privacy Policy explains how Rita Carrier LLC collects, uses, stores, shares and protects information when you visit our website, contact our team or engage our computer integrated systems design services. The practice is operated and developed by Rita Carrier, working from our yard and office at 8977 S Temple Dr, West Jordan - 84088-9274, United States (US). We have written this policy in plain language so that any reader can understand what happens to information that passes through our hands.
1. Introduction and Scope
Rita Carrier LLC respects the privacy of every person who interacts with our business. This policy applies to information collected through our website at ritacarrier.lol, through email and telephone conversations with our team, through proposals and contracts we prepare, and through the systems design and integration services we deliver to clients. It does not apply to information that a client collects inside its own operations, because those systems remain under the control and responsibility of that client.
By using our website or engaging our services, you acknowledge that you have read this policy and understand how we handle information. If you do not agree with the practices described here, please do not use our website and contact us directly so that we can discuss an alternative arrangement. We are committed to handling information in a manner that is lawful, transparent and proportionate to the purpose for which it was provided.
2. Who We Are
Rita Carrier LLC is a computer integrated systems design practice operating within the Professional, Scientific, and Technical Services sector. Our registered and operating address is 8977 S Temple Dr, West Jordan - 84088-9274, United States (US). The developer and principal behind the practice is Rita Carrier, who leads the design, deployment and support of every system we deliver.
For the purposes of applicable privacy law, Rita Carrier LLC acts as the controller of personal information that we collect about visitors, prospects, clients and suppliers in the course of running our business. When we process information on behalf of a client as part of a delivered system, we act as a processor and follow the written instructions of that client.
You can reach us about any privacy matter by writing to service@ritacarrier.lol or by calling +16069344348 during business hours.
3. Information We Collect
We collect several categories of information, and we limit each category to what is reasonably necessary for the purpose at hand. The categories are described below.
Information you give us directly
When you complete our contact form, send an email, telephone our office or sign a contract, you may provide your name, email address, telephone number, company name, job title, billing address, project details and any other information you choose to include. If you correspond with us over time, we retain the content of those communications so that we can serve you consistently.
Information collected automatically
When you visit our website, our hosting infrastructure may record technical details such as the internet protocol address associated with your connection, the type of browser and device you use, the pages you request, the referring page and the approximate time of your visit. This information is used in aggregate to keep the site secure and available, and it is not used to build a personal profile of you.
Information from clients and suppliers
In the course of delivering services, we may receive business contact details, site access information, staffing lists and technical records from clients. In the course of procurement, we may receive contact and payment details from suppliers. We use this information only to perform the contract or arrangement under which it was provided.
4. How We Collect Information
Most of the information we hold arrives through direct contact. A visitor fills in a form, a prospect sends an email, a client signs an agreement, a supplier issues an invoice. We also collect limited technical information automatically when our website is loaded, as described above. Occasionally we receive information from a third party, such as a business partner who introduces us to a prospective client, and in that case we expect the introducer to have a lawful basis for sharing the contact details with us.
We do not purchase personal information from data brokers. We do not scrape personal information from social networks or other websites. We do not use covert tracking techniques, and we do not attempt to identify individuals from information that was intended to remain anonymous. Where we deploy monitoring or logging tools inside a client environment as part of a system we design, the scope of that monitoring is defined in the client agreement and disclosed to the people affected by the client.
5. Why We Use Information
We use personal information for the following purposes, and we do not use it for unrelated purposes without first informing you.
- To respond to enquiries, answer questions and provide quotes or proposals.
- To plan, design, deploy, test and support the systems we build for clients.
- To manage contracts, invoices, payments and records of work performed.
- To coordinate scheduling and dispatch with clients, crews and suppliers.
- To keep our website secure, available and functioning correctly.
- To comply with legal, tax, accounting and regulatory obligations.
- To protect the rights, safety and property of our business, our clients and the public.
- To improve our services, our documentation and our internal processes.
We do not sell personal information, and we do not use personal information for automated decision making that produces legal or similarly significant effects on an individual.
6. Legal Bases for Processing
Where the law requires us to identify a legal basis for processing, we rely on one or more of the following grounds. We rely on your consent when you deliberately submit information through our website or ask us to send you updates, and you may withdraw that consent at any time. We rely on the performance of a contract when we process information needed to deliver services you have engaged us to provide. We rely on our legitimate interests when we operate and secure our website, protect our business and improve our offerings, provided that those interests are not overridden by your rights. We rely on legal obligation when we must retain records for tax, accounting or regulatory purposes.
9. Service Providers and Processors
We rely on a small number of carefully chosen service providers to operate our business. These providers process information only on our documented instructions and are bound by confidentiality and security obligations. Before engaging a provider, we consider the sensitivity of the information involved, the security controls the provider maintains and the legal environment in which the provider operates. Where a provider processes information in a different country, we take reasonable steps to ensure that appropriate safeguards apply, as described in the section on international transfers.
When we design systems for clients, we may recommend specific hosting, network or software providers. In those cases the client remains responsible for the provider relationship, and we will make the client aware of any material privacy implications of the recommended architecture.
10. How Long We Keep Information
We keep personal information only for as long as it is needed for the purpose for which it was collected, plus any additional period required by law. Enquiry records are generally retained for a reasonable period so that we can respond to follow up questions and demonstrate the history of a relationship. Contract and financial records are retained for the period required by tax and accounting rules. Technical logs are kept for a short period sufficient to detect and investigate security incidents.
When information is no longer needed, we delete it or render it anonymous. Where deletion is not immediately possible because information is held in a backup, we isolate the backup and delete the information when the backup is next cycled.
11. How We Protect Information
We take the protection of information seriously because our own professional reputation depends on it. We apply access controls so that team members can reach only the information required for their role. We use reputable service providers with modern security practices, and we keep software and systems updated. We train our team to recognise common threats such as fraudulent email and to report suspected incidents without delay.
No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security. If we become aware of a breach that affects your personal information, we will notify you and any relevant authority as required by applicable law, and we will describe what happened and what we are doing about it.
12. International Data Transfers
Rita Carrier LLC operates primarily from the United States. Some of our service providers may store or process information in other countries. Where information moves across a border, we take reasonable steps to ensure that the receiving party is bound by protections consistent with this policy, whether through contractual commitments, recognised transfer mechanisms or an assessment of the legal protections available in the destination country.
If you are located outside the United States and have questions about how your information is protected when it reaches us, please contact us using the details at the end of this policy and we will explain the safeguards that apply to your situation.
13. Privacy for Children
Our website and services are intended for businesses and professional users. We do not knowingly collect personal information from children under the age of thirteen, and we do not direct any part of our website to children. If you believe that a child has provided personal information to us, please contact us at service@ritacarrier.lol and we will take prompt steps to delete that information from our records. Where a system we design is used in an environment that involves children, the client is responsible for obtaining any consent required by law and for configuring the system accordingly.
14. Your Privacy Rights
Depending on where you live, you may have some or all of the following rights regarding personal information we hold about you.
- The right to know whether we hold information about you and to request a copy.
- The right to request correction of information that is inaccurate or incomplete.
- The right to request deletion of information that we no longer need to keep.
- The right to request restriction of certain processing activities.
- The right to object to processing that is based on our legitimate interests.
- The right to receive information in a portable format where technically feasible.
- The right to withdraw consent at any time where processing relies on consent.
- The right to lodge a complaint with a supervisory authority.
To exercise a right, write to service@ritacarrier.lol with enough detail for us to identify you and understand your request. We will respond within the time required by applicable law and will explain any lawful reason that prevents us from acting in full. We will not discriminate against you for exercising a privacy right.
15. Your Choices and Controls
You are in control of the information you share with us. You can choose not to complete the contact form and instead call us at +16069344348. You can ask us to stop sending non essential updates at any time, and we will remove you from the relevant list promptly. You can request that we delete enquiry records once your question has been answered, subject to any legal retention obligation that applies.
If you are a client, you can ask us to document the specific categories of information we process in the course of delivering your system, and we will provide that detail as part of our service records. We believe that clear information boundaries make for stronger, more durable working relationships.
16. Notice for California Residents
If you are a resident of California, you may have additional rights under state privacy law. These include the right to know the categories and specific pieces of personal information we have collected, the right to know the sources of that information, the right to know the business purposes for which it is used and the right to know the categories of third parties with whom it is shared. You also have the right to request deletion, the right to correct inaccurate information and the right to opt out of the sale or sharing of personal information.
Rita Carrier LLC does not sell or share personal information as those terms are commonly defined, and we do not use personal information for cross context behavioural advertising. To exercise any California right, contact us at service@ritacarrier.lol or call +16069344348. We will verify your request using information already associated with you and will respond within the period required by law.
17. Third Party Websites and Links
Our website may link to external websites that we do not control. This policy does not apply to those websites, and we are not responsible for their content or their privacy practices. We encourage you to read the privacy policy of any website you visit after leaving ours. A link from our site should not be read as an endorsement of the destination or of the way it handles information.
18. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices, our services or the law. When we make a material change, we will revise the effective date shown at the top of the page and, where appropriate, provide a more prominent notice. We encourage you to review this policy periodically so that you always understand how information is handled. Continued use of our website after a change takes effect indicates acceptance of the revised policy.
19. How to Contact Us
If you have a question, a concern or a request relating to this policy or to the information we hold, please contact us using the details below. We take privacy enquiries seriously and will work to resolve them quickly and fairly.
Rita Carrier LLC
8977 S Temple Dr, West Jordan - 84088-9274, United States (US)
Email: service@ritacarrier.lol
Phone: +16069344348
This Privacy Policy forms part of the legal framework for using our website and services. It should be read together with our Terms of Service, which govern the contractual relationship between you and Rita Carrier LLC.